BusinessProcessViews is our dedicated research stream focused on the UK business process services (BPS) sector - led by experienced research director and BP services analyst, Marc Hardwick. Our in-depth coverage of the UK BPS market enables organisations to plan their approach to the market based on realistic forecasts and easy-to-read market trend analysis that offers a consistent view of the UK BPS market as a whole. TechMarketView’s analysis also supports your efforts to identify short-term and long-term areas of opportunity, and to respond to market threats ahead of time. Our opinionated coverage of BPS suppliers, big and small, is invaluable for competitor analysis as well as for identifying and evaluating potential suppliers, partners or investment opportunities.

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"TechMarketView’s theme for 2019 is “The Year of the Relationship” which fits neatly with what we can expect to see in UK Business Process Services (BPS). Stakeholder relationships right across the BPS value chain are changing. Traditional relationships between suppliers, partners, customers and employees are all being disrupted at record pace ensuring that 2019 is guaranteed to be an interesting year for anyone involved with UK BPS. In 2019, we can expect to see relationships between suppliers and their clients continuing to develop with new commercial and operating models becoming increasingly common. Relationships have become less about outsourcing and more about creating genuinely mutually beneficial partnerships." Mark Hardwick, Research Director, BusinessProcessViews

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