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Capita’s transformation plan – one year in

Atos 3-year plan reflects changed shape of business

Blue Prism to raise £100m with market placing

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117 Reports

Recruitment Outsourcing – Is there a better way?

Recruitment remains one of the largest and most important components of the UK business services market, though in recent years the sector has become increasingly commoditised and fragmented. As the service has become increasingly transactiona...

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Type: Reports Streams: BPV

Digital Employee Experience and The Future of Work

The last decade has seen the increasing automation of white-collar activities with robotics and intelligent automation moving firmly into the corporate mainstream. The initial reaction from some in the media has been to focus on the negatives with...

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Type: Reports Streams: BPV

Automation – Transforming Financial Service Majors

This report examines the current state of automation within the financial services sector, examining the key players and technology providers and their strategies. We propose an evolution framework for automation and identify the financial service...

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Type: Reports Streams: FSV BPV
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151 News

*NEW RESEARCH* The Digital Skills Deficit – Breaking The Bottleneck

There is a slew of data pointing to the existence of a significant, widespread and deepening digital skills shortage. It is viewed by many as the most significant drag on both the progress of enterprise transformations and the expansion of the...

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Type: News Streams: MV ESASV IFV BPV SCV

*NEW RESEARCH* Legacy vs. New: An Alternative Analysis of the SITS Market for the Digital Era

The UK software & IT services (SITS) market presents a paradox. Viewed in its entirety, it has stagnated in real terms. Barely a day goes by, however, without more news of technology’s transformational impact on every sphere of huma...

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Type: News Streams: MV IFV ESASV BPV SCV

** NEW RESEARCH ** Life & Pensions BPS: Strategies for Success

After a few quiet years in the UK Life and Pensions outsourcing market, activity has been increasing as Financial Institutions increasingly look for enhanced value from service providers. Our latest BusinessProcessViews report - ‘Life &a...

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Type: News Streams: BPV
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Type: Events Streams: BPV CV ESASV FSV IM IV IFV MV OV PSV SCV